Common Questions

How do I work with Food With Thought?
All new clients start by applying to work with us and attending a free 15 minute strategy session to see if we are mutually a good fit. If the client decides they would like to move forward, they will be scheduled for an intake session and a 50% deposit will be requested within the week to hold the appointment. Paperwork, food journals, scheduling, invoicing, payments, document uploads, and all other tasks related to services will then be through the client portal.

Do I get to decide if I work with Amy or another team member, or do I just get assigned to someone?
Assignment to Food With Thought providers is determined on several factors, including availability, experience with what you are seeking support on, and relationship fit. Depending on current caseloads, some coaches may have a waiting list while others may have immediate availability. Amy personally conducts all intakes and reviews all client labs as they come in, as well as regularly reviews ongoing cases with the team, regardless of who the client is seeing.
Please know that you will never be forced to work with someone you are uncomfortable with!

As a nutrition and health coaching client, where can I find the initial paperwork?
You will receive the paperwork upon scheduling the intake session via the client portal.

Where do we meet for nutrition and health coaching?
Local clients can meet at our office location in west Plano if they choose, or Telehealth is also available for all clients. Due to COVID, all appointments are currently on Telehealth until further notice.

Where do we cook for individual lessons?
We typically travel to clients’ homes to give lessons. This is because, in our own kitchens, we know how everything works. We know how hot our oven runs compared to the dial (+5°F). We know which pot is more likely to scorch (the thin one), which baking sheets warp from the heat (the shiny ones), which knife is actually sharp enough to cut the butternut squash (the big one). But this specific knowledge is specific to our own kitchens. It won’t help you to be completely successful in yours if we don’t meet there. We will figure out together how to tackle any problems you have in your own kitchen, better utilize the tools and equipment you already have lying around, and even determine the one simple item you are missing that will ensure your success (like this thermometer).
Virtual cooking lessons may be available; please inquire.

How far do will you travel to give an individual lesson?
We will travel up to a 15 mile radius of 75093 depending on availability.

Where do groups meet for lessons?
Groups will meet at a predetermined location or on Zoom.

How do I make payments for services?
Payments are due at the time of service, though for intakes, at least 50% is due within a week of booking the appointment to hold your spot. Payments are made through the client portal.

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